Vehicle Exchange Policy

Shop with confidence in the Motor World 3-Days vehicle exchange policy.  We strive for total customer satisfaction and want you to be confident in your selected vehicle purchased!


Overview

Within the first 3 business days or 150 miles from the odometer reading at the time of delivery (whichever comes first), you, the purchaser may return an eligible vehicle to Motor World
for an exchange of another eligible vehicle if not completely satisfied with the vehicle. 

If during the 3-Day / 150-Mile Vehicle Exchange Program period, the purchaser chooses to trade in the vehicle to Motor World for another eligible pre-owned vehicle, the purchaser will receive credit for the following amounts paid toward the vehicle returned: the “down payment,” the “Agreed-Upon Trade-in Value,” and any amounts paid toward the principal balance of the finance agreement. 

Purchaser will be required to qualify for financing on the updated vehicle and subject to lender updated requirements, if applicable.

The Exchange Program is eligible for an alternative vehicle of equal or greater value. Sale discounts changes will be factored into the exchange.

Eligibility

All vehicles except those explicitly excluded below are eligible for the 3-Day / 150-Mile Vehicle Exchange Program if returned to Motor World within the first 3 business days (a business day is when the selling dealer has scheduled operations) or 150 miles (whichever occurs first) of delivery. Qualifying vehicles may be exchanged within the first 3 business days or 150 miles (whichever occurs first) of delivery for a vehicle of equivalent or greater value. 

The vehicle must be currently owned by the original purchaser. The vehicle must be returned in the condition in which it was delivered to the customer without damage or excessive wear and tear. Refer to the Vehicle Inspection section below.   

Exclusions

Vehicle Inspection

Any vehicle returned under the 3-Day / 150-Mile Vehicle Exchange Program will be inspected by the Motor World for damage and excessive wear and tear.

Valuation of Trade-In Vehicle

If the customer trades in her/his current vehicle as part of the vehicle purchase transaction, the “Agreed-Upon Trade-in Value” may be adjusted based upon current market conditions and/or the newly selected vehicle. The new “Agreed-Upon Trade-In Value” will be applied to an equivalent or greater valued newly selected vehicle.